MTN Uganda Launches Exclusive Loyalty Program

MTN Uganda has unveiled a revamped loyalty program designed to cater to its most valued customers.

Dubbed MTN Prestige, the program offers a range of exclusive benefits that extend beyond traditional telecom services, encompassing lifestyle, travel, and wellbeing perks.

MTN Prestige members will receive preferential treatment at all MTN touchpoints, including priority customer support and access to exclusive offers.

The program also provides access to unique data, voice, and roaming service packages. Additionally, members can earn and redeem loyalty points for both telecom and non-telecom services, such as mobile money transactions through MTN MoMoPay.

“MTN Prestige is designed to reward our most loyal customers by offering them exclusive privileges and experiences tailored to their individual needs,” said Mackinon Kabarole, Acting Chief Marketing Officer of MTN Uganda. “This program is a testament to our commitment to continuously enhancing customer experiences and creating personalized value propositions.”

Beyond core telecom benefits, MTN Prestige unlocks a world of lifestyle advantages. Members will enjoy discounts on travel, beauty, and fashion purchases.

They will also receive exclusive invitations to selected MTN-sponsored events, adding a touch of VIP treatment.

To qualify for MTN Prestige, customers must maintain a minimum monthly spend of UGX 100,000 across MTN services for at least six months. This includes mobile money transactions and airtime purchases.

Eligible customers will be notified through the MyMTN App, SMS, or a call from MTN. Alternatively, customers can dial *180# to explore exclusive bundle propositions.

Customers who are currently enrolled in MTN’s existing loyalty program, Senkyu, can seamlessly transition to MTN Prestige.

The launch of MTN Prestige aligns with MTN’s Ambition 2025 strategy, which prioritizes leading digital and financial inclusion across Africa.

“We are committed to delivering long-term value to our customers,” said Kabarole. “The introduction of MTN Prestige reflects our promise to reward loyalty with the very best offers and experiences, all while contributing to a more inclusive and sustainable future through enhanced digital and financial services.”

MTN Uganda encourages all customers to explore the benefits of MTN Prestige. Customers can subscribe through the MyMTN App or by dialing *180#.
For complete details on MTN Prestige, visit the official website: https://www.mtn.co.ug/prestige/